You can add an extra layer of security to your account with 2-step Verification (2FA). 2-step verification requires your users to generate a unique code on a second device to verify they are authorised users.
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Why 2-Step Verification?
Extra Security: With 2FA, you add a second check to make sure it's you accessing your account, especially when dealing with sensitive data.
Peace of Mind: Knowing that your account has an additional security layer can make you feel more at ease, and confident that your data is accessed only by the right people.
Getting Started with 2FA
To kick things off with 2-Step Verification, you'll need a second device (like your smartphone) with the Google Authenticator app installed. You can easily find this app on the Google Play Store or Apple App Store.
How to Enable 2-Step Verification
Turn It On: Go to your profile, find the "Security" tab, and toggle 2FA to "Enabled".
Scan the QR Code: Open the Google Authenticator app on your secondary device and scan the QR code shown on your screen and follow the steps:
Enter the Code: Type in the 6-digit code from the app to activate 2FA on your account.
How to Disable 2-Step Verification
Switch Off: Go back to the "Security" tab in your profile, switch 2FA to "Disable", and enter the 6-digit code from your app one more time to turn it off.
Logging In with 2FA
Enter the Code: The first time you log in after enabling 2FA, you'll need to enter the 6-digit code from the Google Authenticator app.
Need a 2FA Reset?
Lost your device or switched phones? No problem!
Reach Out for Help: Simply raise a ticket with our support team.
Verify It's You: We might ask for some proof to make sure it's you before we reset your 2FA.
Start Fresh: After a reset, 2FA will be turned off, and you can set it up again from scratch.
Wrapping Up
Setting up 2-Step Verification is a smart move to keep your account extra secure. And don't worry; if you ever get stuck or need help, our support team is just a ticket away.